Complete E-commerce Outsourcing for Mobiliar

Mobiliar’s online store features approximately 270 items and is continuously maintained and updated. It includes SAP single sign-on, a proactive reporting system, and provides automatically generated reports. It is operated entirely by Pandinavia—including inventory logistics.

Mobiliar is Switzerland’s oldest private insurance company and insures one in every three households and one in every three businesses in the country. It is structured as a cooperative and organized decentrally through 80 general agencies. The insurer employs approximately 6,000 people. The e-shop is designed for them. It offers classic promotional items that can be distributed at events, as well as supplies for general agency staff—ranging from bags and clothing to chocolate for client meetings. In addition, there are numerous items that can be used to equip the general agencies.

Pandinavia was chosen as the partner primarily because of its international procurement network, as this is the only way to meet the sustainability criteria established by Mobiliar. Among other things, the entire product range is intended to prevent annual CO2 emissions from increasing by a double-digit percentage.

The shop—including programming, product presentation, content generation, and logistics—has been fully outsourced to Pandinavia. This solution is recommended by Stephan Freiburghaus, Team Leader of Procurement & Media Design at Mobiliar. Read more about it in this blog.